Because It Doesn't Always Go Badly

Before I run downstairs to fetch the sheets from the dryer so I can make the bed which I shall eventually fall into I have to note this (just try to diagram that!).

Today I thought I would have the morning free.

But, I got a call from the nursing home saying that they had a difficulty with getting payment from the insurance company for my mom's prescriptions. The very nice lady asked if I had proof of some information that would be necessary to get this all straightened out.

Of course, being the whiny type of person that I am all I could think of was 'there goes my morning'.

Navigating the health care system for the elderly is not an occupation I would have chosen. No. I would have chosen raising puppies.

My sister had recently given me the final papers for my mom's new status, so I quickly e-mailed her to find out if anyone had mentioned to her how to handle the prescription insurance.

Here I will remind myself that once, when I had a mangled knee swollen to three times it's normal size and needed to have another person to help me into a standing position, I had to e-mail my sister at her job an hour north of here to have her call my house to wake up my sleeping daughter so she could get me up to go to the bathroom. That said, my sister is rather used to getting weird requests from me by e-mail.

But, she said that all of the papers had been turned in and that everything should have been taken care of.

The reason I am writing this is that when I called the first number I could think of - my mom's Part D coverage, I talked to the most helpful person! Though I am quick to criticize, I want to be just as quick to say that this person was hard for me to understand. My accent and hers were not even remotely similar, but she was able to connect me to the information that I needed. I was put on hold for a few minutes, but, considering how some simple information has taken us weeks to get, what was a few minutes? I will not even whine about how loud the 'on hold' music was. No. No whining from me, because, she was HELPFUL. And I? I was GRATEFUL!

Of course, I still wasn't sure that the paper I had and the fax number I was given were going to end up being the right combination to open the magic fairy box where the mystery money is kept, at least I was buoyed by the thought that I had talked to a HELPFUL person who seemed to know what they were talking about. Or, better yet, what I was talking about. Because really, I didn't feel like I had any idea about that which I was talking.

Armed with the proper paper and the fax number I left for lunch at Old Country Buffet with my other sister and my dad. Goodness, is that place ever busy after 1:00 on a Friday afternoon!

Upon entering the nursing home I promptly located the woman who had interrupted my morning of supposed bliss and, now this is the good part, she said "Oh! This should do it! That was quick! Thank you SO much!"

To me, it felt like the time I got an A+ on the writing assignment that my teacher read to the class.

So there. I wrote it down. Next time when something goes wrong and I am tempted to say "Things like this are ALWAYS happening to me!" I will have this reminder that, no, they aren't ALWAYS happening to me.

Now. I have to go get my sheets...